‘Call in Time’ is a free public telephone befriending service run by Age UK. It matches volunteers with older members of the public. Not having someone to talk to regularly can be lonely and isolating, particularly if you’re used to sharing your home and time with others. A friendly, weekly, 30-minute chat on the phone can make all the difference.

The calls are friendship calls and are not for counselling or bereavement support.

While we’re waiting to find a suitable match for an older member of the public, we carry out regular, short Good Day Calls with them, to make sure they don’t feel ignored. There is a criteria for example people need to be over 60, live alone or be a full time carer and be able to hear clearly over the phone.

‘Call in Time’ is also looking for volunteers.